Privacy Policy

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Privacy Policy

Effective Date xx-Jan-2024

This Privacy Policy describes the policies of Joyner, LLC, Utah, United States of America, contact us via the Contact Us form on our Website, use and disclosure of your information that we collect when you use our website (Joyner.app, our/the “Service”). By accessing or using our Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use our Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on our Service. The revised Policy will be effective 7 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

• Name
• Email
• Mobile Phone

How We Collect Your Information:

We collect/receive information about you in the following manner: 

• When an individual fills out the registration form for an account with our Service or otherwise submits personal information, such as when a user creates an invitation to a meeting.
• When an individual interacts with the website
• From public sources

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

• Marketing/ Promotional
• Creating user account
• Testimonials
• User feedback collection
• Enforce Terms of Service
• Customer Support
• Manage customer order 
• Site protection  
• User to user communications 
• Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then, only for the purpose(s) for which you grant consent unless we are required to do otherwise by law. 

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below: 

• Ad service - We do not currently use advertising.
• Website Analytics - We partner with Google Analytics, which is a service provided by Google Inc, as our analytics partner to provide information on how users interact with our site. For more information on how this partner collects and uses data, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy. You can opt-out of Google Analytics service using your information by installing the Google Analytics Opt-out Browser tool: https://tools.google.com/dlpage/gaoptout.
• Application Analytics - We partner with Vercel to provide application analytics to provide information on how user interact with our application.  For more information on how this partner collects and uses data, please visit the Vercel Terms and Privacy web pages: https://vercel.com/legal/terms and https://vercel.com/legal/privacy.  Use of Joyner requires this analytics service.
• Application Infrastructure - We partner with Supabase to prodvide application infrastructure to run the Service.  For more information on how this partner collects and uses data, please visit the Supabase Privacy & Terms pages: https://supabase.com/terms and https://supabase.com/privacy.  Use of Joyner requires this infrastructure service.
• Communications services - We partner with Airtable and Twilio to provide communication services that users of Joyner need when interacting with our Service. For more information on how each partner collects and uses data, please visit their respective privacy policies. Use of Joyner requires use of these communication services.
• Payments provider - Currently we partner with Stripe to provide billing services for paid subscription customers of Joyner. Stripe collects payment processing data. For information on how Stripe collects and uses this data, please visit Stripe's privacy policy.  Use of Joyner requires this service.

This list may not be exhaustive, but we commit to keeping it updated based on information from these providers. We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of our Service violates any third-party rights. If our Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner. 

Retention and Deletion Of Your Information:

We will retain your personal information with us for 90 days to 2 years after you or any other user who has added your information terminate your accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

We respect your privacy and offer you the ability to request the deletion of your user data from our systems. To initiate a data deletion request, please contact our Data Privacy Officer via the Contact Us form on our Website. In your request, be sure to include your name, username, and any relevant details that would help us identify your account. We will process your request and respond within 7 days to confirm the deletion of your data or provide an explanation if we are unable to fulfill your request.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can reach Us via the Contact Us form on Our Website. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us via our contact us page.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.   

Third Party Links & Use of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on our Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may contact our Grievance Officer at Joyner, LLC through our Contact Us page. We will address your concerns in accordance with applicable law.